Effective date: 1 October 2026 · Last updated: 1 October 2026
These Terms of Use (“Terms”) form a binding agreement between you and Blackcoffee Media LLP, a limited liability partnership registered in India (LLPIN: AAT-1710) with its office at Blackcoffee Media LLP, 2nd Floor, Plot 264-265, WeWork Vaswani Chambers, Dr Annie Besant Road, Shivaji Nagar, Worli, Mumbai, Maharashtra 400030, India (“BCM,” “we,” “us” or “our”). They govern your access to and use of Blackcoffee Creator Network at ugc.blackcoffee.media and all related services (the “Platform”).
By creating an account or using the Platform, you agree to these Terms and our Privacy Policy. If you use the Platform on behalf of a company or other entity, you confirm that you are authorised to bind that entity, and “you” includes that entity. If you do not agree, do not use the Platform.
This document is an electronic record under the Information Technology Act, 2000 and does not require a physical or digital signature.
You may use the Platform only if you are at least 18 years old and legally capable of entering into a binding contract under the Indian Contract Act, 1872 and the laws of your country of residence. Brands must be lawfully registered businesses or sole proprietors. You must not use the Platform if you are barred from doing so under any applicable law or if BCM has previously suspended or terminated your account.
BCM provides the Platform as a technology service that helps Brands and Creators discover each other and manage Mandates. BCM is an intermediary within the meaning of Section 79 of the Information Technology Act, 2000.
BCM may post Mandates on behalf of its own agency clients. Such Mandates will be identified on the Platform. The terms of engagement for those Mandates, including who pays the Creator, will be set out in the Mandate or in a separate written agreement.
The Platform does not currently process payments. Compensation for Mandates is agreed on the Platform and paid directly by the Brand to the Creator outside the Platform, unless Section 5.1 applies.
The Platform, including its software, design, text, graphics, logos and the “Blackcoffee” name and marks, is owned by or licensed to BCM and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable right to use the Platform for its intended purpose under these Terms. No other rights are granted.
Unless the Mandate expressly states otherwise, on the Brand’s approval of the Deliverables, the Creator assigns to the Brand all right, title and interest, including all copyright and other intellectual property rights, in the Content, for the full term of those rights, throughout the world, in all media and formats now known or developed later. The Creator will sign any document reasonably required to record this assignment.
To the extent permitted by law, the Creator agrees not to assert any moral rights in the Content against the Brand, its licensees or BCM, including in relation to edits, adaptations and use without attribution.
The Creator grants the Brand a licence to use the Creator’s name, likeness, voice, image and social media handles as they appear in or are associated with the Content, for the purposes and duration stated in the Mandate. If the Mandate does not state a duration, this licence is perpetual and limited to use in connection with the Content.
Each Brand and Creator grants BCM a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, display, publish, adapt for format and distribute the Content, the Brand’s names and logos, and the Creator’s name, likeness and handles as featured in the Content, for BCM’s own promotional purposes. These include the Platform, BCM’s websites, case studies, credentials, pitch materials, social media and award entries.
BCM will not publish Content before the Brand has made it public, and will not disclose information identified in writing as confidential, unless the Brand agrees.
You retain ownership of the content you upload to your profile, such as portfolio samples and brand assets. You grant BCM a non-exclusive, worldwide, royalty-free licence to host, store, display and reproduce that content to operate, improve and promote the Platform, for as long as it remains on the Platform and for a reasonable period afterwards.
If you give us suggestions or feedback about the Platform, we may use them freely without any obligation to you.
Creators warrant that:
Brands warrant that:
You must not, and must not allow anyone else to:
BCM may remove any content and suspend or terminate any account that it reasonably believes breaches these Terms, without prior notice. We will act on notices from courts and government authorities as required by law.
The Platform integrates with third-party services such as Instagram and YouTube. Your use of those services is governed by their own terms, including the YouTube Terms of Service. BCM is not responsible for third-party services, their availability, or changes to their APIs that affect the Platform.
Mandate briefs, unreleased products, campaign plans, pricing and other non-public information shared on the Platform are confidential. You must use them only for the relevant Mandate and must not disclose them to anyone else without the owner’s written consent, except as required by law.
The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, BCM disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Platform will be uninterrupted, secure or error-free. BCM does not verify and is not responsible for the accuracy of User profiles, social media metrics, Mandates or Content.
To the maximum extent permitted by law:
You will indemnify and hold harmless BCM and its partners, employees and agents from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from your use of the Platform, your Content or Mandates, your breach of these Terms or any Brand Agreement, or your violation of any law or third-party right.
Disputes relating to a Brand Agreement, including disputes over quality, payment, deadlines or usage, must be resolved directly between the Brand and the Creator. BCM may, at its discretion, help facilitate a resolution, but has no obligation to do so. To the extent permitted by law, you release BCM from all claims arising from disputes with other Users.
You may close your account at any time by writing to sid@blackcoffee.media. BCM may suspend or terminate your account or access to the Platform at any time, including if you breach these Terms, if required by law, or if we discontinue the Platform. Termination does not affect obligations under Brand Agreements already formed. Sections 8, 12 to 16, 19 and 21 survive termination.
We may change the Platform or these Terms at any time. We will post updated Terms on the Platform with a revised “Last updated” date and notify you of material changes by email or through the Platform. Your continued use after changes take effect means you accept them.
These Terms are governed by the laws of India. Subject to any mandatory law that applies to you, the courts at Mumbai, Maharashtra have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Platform.
In accordance with the Information Technology Act, 2000 and the rules made under it, complaints about content or use of the Platform may be sent to our Grievance Officer:
Siddarth Padmanabhan
Email: sid@blackcoffee.media
Address: Blackcoffee Media LLP, 2nd Floor, Plot 264-265, WeWork Vaswani Chambers, Dr Annie Besant Road, Shivaji Nagar, Worli, Mumbai, Maharashtra 400030, India
We will acknowledge complaints within 24 hours and aim to resolve them within 15 days of receipt. We may send notices to you at the email address linked to your account.